Privacy Policy
A Brooklyn-born locksmith team built on trust, transparency, and a commitment to your security.
Website: https://lockik.com/ | Phone: (929) 590-3060 | Location Served: Brooklyn, NY
Effective Date: May 11, 2026
Our Commitment to You
LockIK handles sensitive work. When someone calls a locksmith, trust is already part of the equation – and that same standard applies to how we handle your personal information online. This Privacy Policy explains clearly and completely what happens to information that reaches us through https://lockik.com/. We have written it to be plain and direct because we think that is the only acceptable approach for a business built on trust.
We do not sell your data. We do not share it for commercial gain. We use it only to serve you.
What This Policy Applies To
This policy governs all information – submitted and automatically collected – that flows through our Site. It covers every visit you make to https://lockik.com/, regardless of whether you fill out a form or simply browse our content.
The Two Ways Information Reaches Us
Information comes to LockIK through two channels when someone visits this Site. The first is direct – it happens when you choose to reach out using our contact form. The second is passive – it happens automatically as part of how websites function, independent of any form submission. Both are explained in full below.
What You Share Through the Contact Form
Brooklyn residents and property owners use our contact form when they need locksmith help or want to ask a question before booking a service. When you submit the form, you typically provide your name, a phone number or email address where we can reach you, the address or location of the property involved, and a brief description of what you need.
Given the nature of locksmith services, we understand that the information you share with us can be sensitive. We treat it accordingly. Your submission goes directly and exclusively to our team. It does not flow through a marketing platform, a lead resale service, or any third-party system. The people who read your message are the same people who will respond to it and show up to help.
We use your contact form submission only to respond to your inquiry and coordinate the service you need. We do not use it to reach out with unrelated promotions, enroll you in mailing lists, or pass your details to any outside party. If we ever believe a referral could benefit your situation, we ask for your consent before making any connection.
What the Site Collects Automatically
When you browse our Site, standard web technologies record a layer of technical data in the background. This typically includes the pages you visit and in what order, how much time is spent on different sections of the Site, the type of device and browser you are using, a general location indicator derived from your IP address, and the channel through which you arrived at our Site.
This data does not identify you personally. It is collected in anonymized, aggregated form and used solely to help us understand how the Site is performing and where improvements could benefit Brooklyn visitors.
Cookies on This Site
LockIK uses cookies – small files stored in your browser – to support Site functionality and to measure how visitors engage with our content. We use two categories.
Functional cookies are essential to basic Site operation. They handle things like page loading and contact form functionality. Without them certain features of the Site will not work as intended.
Analytics cookies capture anonymized behavioral data about how visitors navigate the Site. This data is processed in aggregate and cannot be connected to any individual. It exists to help us improve our content and make the Site more useful for Brooklyn property owners looking for locksmith services.
You control your cookie settings through your browser preferences. You can allow, block, or delete cookies at any level of specificity. Adjusting these settings does not prevent you from viewing our content or reaching out to our team.
How We Use Google Analytics
LockIK uses Google Analytics to interpret the anonymized Site usage data produced by our analytics cookies. The platform generates aggregate reports on traffic patterns and visitor behavior. We use those reports to make practical improvements to our Site – nothing more. Google Analytics does not reveal the identity of individual visitors to us.
To opt out of Google Analytics data collection, use the browser add-on Google provides at https://tools.google.com/dlpage/gaoptout. For details on how Google handles data, visit https://policies.google.com/privacy.
Every Purpose Behind Our Data Use
LockIK uses the information collected through this Site for the following purposes exclusively. We use it to respond to locksmith service inquiries and requests submitted through our contact form. We use it to schedule and coordinate service appointments across Brooklyn. We use it to communicate with you about active jobs, appointment logistics, and any follow-up matters. We use it to evaluate and improve the quality and performance of our Site. And we use it to satisfy applicable legal and regulatory obligations under New York State law.
There are no other purposes. No background data use, no secondary monetization, and nothing we have chosen not to disclose.
Protecting Your Information
The nature of locksmith services means we take data security particularly seriously. LockIK applies appropriate technical and organizational safeguards to protect the personal information you share with us. Our Site operates within a secure hosting environment, and access to your data within our organization is limited strictly to team members who need it to handle your service request.
We also want to be candid about something universal to online operations. No internet-based system can guarantee complete protection from every possible security threat. We work consistently and seriously to minimize that risk, but we cannot represent it as having been eliminated entirely. For anything you consider particularly sensitive, calling us directly at (929) 590-3060 is always the most secure option.
Third-Party Services
A small number of third-party platforms have a presence on or interact with this Site. Google Analytics processes our anonymized Site traffic data. Google Maps may assist visitors in understanding our Brooklyn service coverage. Review platforms give our past clients a space to share their experience with LockIK publicly.
Each of these is an independent service operating under its own privacy terms. LockIK does not govern how they handle data and is not responsible for their practices. If you want to understand how any of these platforms treats your information, their individual privacy policies are the appropriate place to look.
Your Rights Over Your Personal Data
Your personal information belongs to you and you have clear rights over it. You can ask us to confirm what data we hold about you and provide a summary. You can request that we correct anything inaccurate or outdated. You can ask us to permanently delete your personal information from our records. And you can withdraw consent for any non-essential communications from LockIK at any time.
Bring any of these requests to us through the contact details at the end of this policy. We take them seriously and act on them promptly.
How Long We Keep Your Data
We retain personal information only for as long as it serves a genuine purpose. For most clients that period covers the service engagement itself and a reasonable follow-up window during which questions or related matters might arise. When that window closes and the data no longer has an active function, we remove it.
You do not need to wait for that process. If you want your information removed from our records at any point, contact us and we will take care of it without delay.
Children and This Site
This Site is not directed at children under 13 and we do not knowingly collect personal information from minors. If you believe a child has submitted information through our contact form or otherwise provided personal details on this Site, notify us immediately. We will delete the relevant data as soon as we confirm the situation.
When This Policy Changes
LockIK updates this Privacy Policy when our practices evolve in a meaningful way or when legal requirements call for a revision. Updates are posted here with a new effective date and take effect immediately upon publication. Checking this page periodically keeps you informed. Continuing to use the Site after an update has been posted constitutes your acceptance of the revised policy.
Privacy Questions and Requests
Any question, concern, or data-related request about this Privacy Policy deserves a direct and timely response from us.
LockIK Brooklyn, NY | Phone: (929) 590-3060 | Website: https://lockik.com/